πΈNon-functional Requirements
Here are the non-functional requirements
Usability: The chatbot should be easy to use and navigate, with an intuitive interface.
Performance: The chatbot should be fast and responsive, with minimal lag or delay in processing user requests.
Security: The chatbot should be secure, with measures in place to protect user data and prevent unauthorized access.
Scalability: The chatbot should be able to handle a large volume of users and support requests without compromising performance.
Reliability: The chatbot should be reliable, with minimal downtime and a backup system in place in the event of system failure.
Compatibility: The chatbot should be compatible with a range of devices and platforms, including desktops, laptops, and mobile devices.
The chatbot should be available 24/7 and have minimum downtime.
The chatbot should be able to respond to user queries within a reasonable time frame.
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